What is STARI?
Stari is a personalized video message service that allows you to communicate with your favorite artists, actors, singers, comedians, and athletes through video messages. You can receive personalized video messages for different occasions such as:
- Celebration video for your birthday
- Gift video for a friend from his/her favorite artist
- Question and answer video from your favorite artist
- Feedback or advice video from your favorite artist
The length of the produced video is between 15 and 60 seconds.
How are donations made?
When a user purchases a video from the artist, a part of the artist's revenue is donated in the name of the 'artist'.
How can I use the requested video message?
The video created by the artist can be shared on social media for 'personal' use. However, the video cannot be 'commercial'. If you mention that you want your video to be private, the video will be only sent to your private email and will not be shared to the public, unless you do so.
How long does it take to receive the requested video message?
On average, videos are delivered within 14 days considering the artist’s busy schedule and will be eligible for a refund if the deadline has passed.
Can I modify what I have requested?
After the message is received on the platform, the content cannot be modified.
Can video messages be rejected?
The artists can decide whether the request is appropriate. Offensive content, illegal content, and other content that are considered rude to the artist can be rejected by Stari or the artist.
Artist account deactivation
Artists are engaged in many activities. For large projects or situations where artists need to focus or relax, they can disable profile requests. Please note that during this period, requests for video messages to artists are restricted.
Can I get a refund if I am unhappy with the video message I received?
Produced video messages are non-refundable. Please refer to the published video message or introductory video of the artist you are requesting and purchase carefully.
Where can I contact Stari?
For any inquiries, please email firstname.lastname@example.org.